Zoho Discussions is a hosted solution that helps you to create internal (intranets for your employees) and external communities (support forums and idea boards). Using Zoho Discussions, end users can talk about problems, propose and vote on new ideas, ask and answer questions and of course, just bring up a topic for discussion.
It is a software that helps you to setup your own customer support communities and private communities where problems are solved, topics are discussed and ideas are exchanged. Zoho Discussions brings all under one roof. Manage feedback, ideas, questions & problems under a single portal.